How we collect, use, and protect your information
Effective Date: January 1, 2025
Last Updated: January 1, 2025
Scrub Squad ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding that information when you visit scrubsquads.com or use our cleaning services.
We collect information you voluntarily provide when you:
This information may include your name, phone number, email address, service address, property details, and any additional information you provide about your cleaning needs.
We also automatically collect basic technical information when you visit our website, such as IP address, browser type, and pages viewed, used solely to operate and improve the site.
We use the information you provide to:
If you provide your mobile number and opt in to receive text messages, we may send you transactional messages such as appointment confirmations, scheduling updates, quote follow-ups, and service-related communication. Message frequency varies based on your activity with us.
Standard message and data rates may apply. You can opt out at any time by replying STOP to any of our text messages. Reply HELP for help, or contact us at (786) 838-4148.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent will not be shared with any third parties.
All other categories of personal information described in this policy follow the standard disclosure rules below; only opt-in/SMS consent data carries this stricter no-sharing rule.
We do not sell your personal information. We may share your information only in the following limited circumstances:
We use reasonable administrative, technical, and physical safeguards to protect the personal information we hold. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
We keep your personal information for as long as needed to provide our services, comply with legal and tax obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.
You may:
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it.
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Material changes will be posted on this page.
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Scrub Squad
Phone: (786) 838-4148
Email: info@scrubsquad.com